Nikoletta Kaponi is a localization professional with 18+ years of experience across translation, project and account management, and operations management. Having worked on both the provider and buyer sides of the language services industry, she has developed an end-to-end perspective on localization management, including service delivery, language operations and strategy, and cross-functional collaboration. Currently a Localization Manager at Workable, she leads localization initiatives for a global SaaS product.