Effrossyni (Effie) Fragkou is Associate Professor of Interpreting Studies at the Department of Foreign Languages, Translation and Interpreting, Ionian University, Greece. She also teaches at the National and Kapodistrian University of Athens and the University of West Attica. She holds a PhD in Philosophy (Translation and Canadian Studies) from the University of Ottawa and MAs in Translation and Interpreting. A researcher and practising interpreter, she has two decades of experience in public service and healthcare interpreting. Her research focuses on interpreter training, multimodal assessment, community interpreting, mental-health interpreting, and technology-enhanced education. She is a National Expert to ISO TC 37/SC 5 and has published extensively in Translation and Interpreting Studies.